Question 1

What is a temporary email address?

Accepted Answer

A temporary email address is a short-lived, disposable inbox that you can use to receive emails without revealing your real email address. It self-destructs after a set period — on Trashbox, that's 2 hours. Perfect for sign-ups, OTP codes, and avoiding spam.

Question 2

How long does my temp mail last?

Accepted Answer

Your temporary inbox stays active for 2 hours from the moment it's created. After that, all emails and attachments are permanently deleted. You can see the remaining time in the countdown next to your address.

Question 3

Can I use temp mail to receive OTP codes?

Accepted Answer

Yes, Trashbox works with most OTP and verification emails. We also automatically detect and highlight verification codes and confirmation links so you can copy them with one click.

Question 4

Is temp mail safe to use?

Accepted Answer

Yes, for its intended purpose. Trashbox protects your real inbox from spam and unwanted sign-ups. We don't collect personal data, don't store your IP, and all emails are automatically deleted. However, don't use it for banking, government, or any account you need long-term.

Question 5

Can I send emails from Trashbox?

Accepted Answer

No. Trashbox is receive-only. You can receive verification emails, OTPs, and sign-up confirmations, but you cannot send outgoing mail.

Question 6

Can I choose my own email address?

Accepted Answer

Yes. Click the gear icon next to your address to open the alias picker. Type any username you want, and we'll check if it's available. You can also restore a previous address if it's still within the 2-hour window.

Question 7

What happens to attachments?

Accepted Answer

Attachments are saved temporarily and available for download while your inbox is active. When your inbox expires after 2 hours, all attachments are permanently deleted from our servers.

Question 8

What's the difference between temp mail and regular email?

Accepted Answer

Regular email requires registration, stores messages forever, and is tied to your identity. Temp mail is the opposite — no sign-up, no personal data, and everything is automatically deleted after 2 hours.

Question 9

Do you read or store my messages?

Accepted Answer

No. We don't read, analyze, or mine your emails. Messages are stored temporarily only so you can view them. After 2 hours, they are permanently and irreversibly deleted.

Question 10

How do I delete my temporary email?

Accepted Answer

Your inbox is automatically deleted after 2 hours. If you want to discard it sooner, click the gear icon and generate a new address — your previous inbox will be gone.

Question 11

Can I check emails I already received?

Accepted Answer

Yes. All received emails appear in your inbox automatically. You can see the sender, subject, and full content. If an expected email hasn't arrived yet, click the refresh button.

contact us